21drop offers a 30-day money-back guarantee for our monthly subscription service. If you are not completely satisfied with our service within the first 30 days of your subscription, you may request a full refund by contacting us at [email protected].
Please note that we reserve the right to refuse a refund if we determine that you have violated these terms of service or have engaged in abusive or fraudulent activity.
Refunds will be processed within 14 days of the request and will be credited back to the original method of payment.
We also offer partial refunds on a case-by-case basis for subscriptions that are cancelled after the 30-day money-back guarantee period. To request a partial refund, please contact us at [email protected] with a detailed explanation of your request.
We reserve the right to change our refund policy at any time, and any changes will be posted on this page. If you have any questions about our refund policy, please contact us at [email protected].